Starting with Tulia
Do I need a referral before making an appointment?
You do not need a referral to make an appointment with Tulia.
Do you provide second opinions?
Yes, you are welcome to schedule an appointment with Tulia for a second opinion after getting a diagnosis from another physician.
I just need my prescriptions filled. Can you help?
In order to prescribe your medication, you would need to be an established patient with Tulia. Tulia will also make our own assessment and treatment plan. Please contact us to make an appointment.
Why do you need my blood drawn before my first appointment?
Mental health is complex and is impacted by multiple factors, including some medical conditions. For instance, the onset of some diseases (like cancer and Lyme disease) may include mental health issues.
Tulia believes in taking a thorough approach to your mental health, so Tulia believes it is important to have baseline lab work to ensure specific conditions are not overlooked.
I do not live in Idaho. Can I still make an appointment with you?
Currently, Tulia is licensed for Idaho (Aetna, Cigna, Blue Cross, Oscar Health, United Healthcare, and Regence BlueShield) and Washington via telehealth (Aetna and Cigna). Tulia is unable to see patients who reside in other states.
General Billing Questions
I can’t afford your fee. Do you provide financial assistance?
Tulia offers payment plans. Please inquire for further information.
How do I register for the Portal?
Patients can create a PHR account only through an e-invite from Tulia/Charm. If you have not received an invitation email, Contact us.
Telehealth
Does my insurance cover tele-health?
Tulia accepts self-pay patients and is in-network with the following in Idaho: Aetna, Cigna, Blue Cross, Regence BlueShield, United Healthcare, Oscar Health, Carelon Behavioral Health, and Quest Behavioral Health. In Washington we are in-network with the following: Cigna, Aetna, Carelon Behavioral Health, and Quest Behavioral Health. Medicaid are not accepted at this time. If you have insurance coverage, please confirm if telehealth visits are covered.
How does tele-health work?
You will receive an email with your Zoom login information before your meeting. Amber will then meet with you at the given appointment time through the Zoom link.
To download Zoom, please click Download and install the software at least 30 minutes before you appointment. Please contact Zoom for software support.